Report an issue

If your encountering an issue, please report it by raising a ticket.

If you have checked our service status and it’s not listed, please raise a trouble ticket. Please provide as much information as possible, such as your website address and any error message being displayed. 

If you already have a ticket open, please log into your account and check the support tickets for replies, these will be emailed to you too. 

Need help setting up?

No problem, we’re building a vast collection of knowledge and how to’s. Please click here to search our knowledgebase or open a new ticket above and we can assist. 

Speak to us

If you urgently need to contact us, Please call us on 0800 6 102 106. If lines are busy, you maybe asked to leave your number for a call back.