Finding help and support is quick and easy.

Check for known issues

This is a really useful step to take to find out if your issue is known, if we're working on your server then it's safe to say, everything in our power is being done to bring it online again.

Report an issue

If it's not known, report it! Our support team will investigate and resolve any issues you may be encountering.

Common Questions

I've lost my password?

Our billing area has a password reset tool, once inside the billing area, you can change the cPanel password. Once inside cPanel, you can change your email passwords. You can also contact us on 0800 6 102 106 if you get stuck.

How do I install WordPress?
What's your nameservers?
I've run out of disk space?