We’re in a busy market place and major providers are offering great value deals with all the showstopping features, however a common statement is that the quality of customer services is poor across the marketplace. We’re here to change your perception of web hosting, great value and great support, rolled into a tidy, simple product that’s ready to use!
Five. High Performance Servers
We build our services using high quality Dell & HP hardware, Intel CPU’s and chipsets, Kingston Memory & Samsung SSD’s. By using leading equipment, we’re able to trust it’s reliability and plan end of life maintenance better.
Four. High Availability Network
Every server is connected to a 1Gbps network port, which is switched to a 10Gbps Ring Network terminating at Telehouse North & East, creating a diverse and resilient connection to the Internet & the LINX.
Three. 24 Hour Customer Services
We’re here around the clock to attend to an outage or fix a broken DNS record. You can reach us via live chat, email and freephone – you’re never far away from high quality after-sales and technical care.
Two. 24 Hour Server Monitoring
Every account we provide is monitored by our network team to ensure it’s running correctly and without issues. If we spot anything, we deploy engineers to assess and resolve, usually before you even notice!
One. 99.95% Uptime
This is the equivalent of 21 minutes and 55 seconds a month of downtime, typically early Sunday Mornings for minimal disruption. If this is too much, we can provider higher availability and cloud solutions to eliminate downtime altogether.