Nationhost Privacy Policy

At Nationhost, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By using Nationhost, you agree to the terms set out in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, payment information, and any other details you provide when creating an account or contacting us.
• Technical Data: This includes your IP address, browser type, operating system, and information about how you interact with our website.
• Usage Data: We collect data about how you use our services, including pages visited, time spent on the site, and actions taken.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: We use your personal information to set up and manage your account, process payments, and provide customer support.
• To Improve Our Services: We analyse usage data to understand how our services are used and to improve the user experience.
• To Communicate with You: We may use your contact information to send important updates, newsletters, promotional offers, and other information relevant to our services.
• For Security Purposes: We use technical data to monitor and protect our services from fraud, abuse, and other security threats.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, data storage providers, and customer support platforms.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests from public authorities.

4. Data Security

We take data security seriously and implement a range of measures to protect your personal information:

• Encryption: We use SSL/TLS encryption to protect your data during transmission.
• Access Control: We restrict access to your personal information to authorised personnel only.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Once your information is no longer needed, we will securely delete or anonymise it.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Objection: You can object to the processing of your data in certain circumstances.
• Data Portability: You can request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at [your contact email address].

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise you and remember your preferences. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes by email or through our services.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Nationhost
0800 6 102 106