Who we are?

We are National Hosting Solutions Limited who trade as www.nationhost.co.uk. Our registered office is located at: Nationhost Limited, 7 Parkstone Avenue, Bridgwater, Somerset, TA6 6DJ, United Kingdom. We host websites in 4 data centres based in the UK, US & India. 

We do not sell data, contact details or any information to third parties. We do not store financial data on public servers and our payment providers are fully GDPR & UK law compliant. 

What personal data do we collect and why do we collect it?

Just by visiting our website or servers, We will log IP addresses for analyst monitoring for operational and security threat tracking. It will help us determine if any DDOS attacks are beginning or a customer’s website is getting popular and more capacity is needed. We will also monitor the operating system, location and browser being used for statistical and technical support reporting. We do not sell this data.

Ordering & Customer Support

We will ask for your name and contact information, this will stored in a secure database which is not linked to any financial data. Any financial transactions is happen over a secure, encrypted transaction based on our payment providers systemes, giving you a compliant payment process. We do not sell this data.

We provide a user control panel for account management using a username and password authentication over a secure encrypted system. We monitor user behavior and usage to assist us to build a better control panel. We do not sell this data.

Cookies

If you interact with our website, a process will save a cookie. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with?

No third party, We only pass data you allow us to to our payment providers, who will keep it secure as per UK legislation. 

How long we retain your data?

Between 30 – 365 days depending on the type of data stored. At no point will this data be kept unencrypted or insecure. 

What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data?

It is stored on our database servers or with our payment providers where until it’s deletion.

How we protect your data?

The server has encryption and is maintained to a very high standard. No sensitive information is stored unsecured.

What data breach procedures we have in place?

We have firewalls with alerts so we are fully aware of unauthorised access. Everything is logged so we are fully aware of each and every action.

What third parties we receive data from?

No one, We do not buy or sell data. We may use credit checking and vetting firms to prove identity if being flagged as a high risk account. 

What automated decision making and/or profiling we do with user data?

We store only the information you have provided, which we reserve the right to vet via a local checking / vetting company. 

Industry regulatory disclosure requirements

This will be governed primarily by the laws of the United Kingdom, where the servers and the Database resides. Any conflicts or disputes will be resolved by the courts and legal authorities of United Kingdom.